Wednesday, December 3, 2014

Project Schedules, Hamster Wheels, and Your Team's Hidden Superpower

Andrew Filev 


"Failing to plan is planning to fail," - some sources attribute this saying to Winston Churchill, while
 others refer to Benjamin Franklin, or Alan Lakein, author on time management. Whoever the
 author really was, his succinct wisdom could help many project managers avoid costly mistakes. 
It seems that there are many project teams who suffer from inaccurate plans and their consequences.
 In fact, this challenge ranked as no.3 in the list of the biggest productivity killers, according to our
 recent survey. In this post, I'll observe some ways to keep your team safe from this threat and make 
sure your project's timeline is accurate.



Note: This is the third post in a series on fighting productivity killers. In case you’ve only
 plugged into this discussion, don’t miss the two previous productivity battles against interruptions 

Keeping project plans up-to-date is especially difficult if you’re the sole hub for collecting 
updates from the team and then communicating the changes to them. The more agile your 
project management approach is, paired with a volatile outside environment, the more challenging 
this job is. Trying to slow down the outside world will not be any more helpful than trying to ask the
 weather to be more predictable. The work isn't much fun if by the time you finish merging the
 latest updates into the plan and send it out, it's already outdated. One option is to manage your 
project with outdated plans, which is detrimental to the business and potentially your career. 
The other option is trying to use current plans but really you are running a hamster wheel 
marathon of pulling updates non-stop and still getting nowhere. Is there something else? You bet.
 The moment you chose to read this blog post over a Dilbert cartoon, you knew there has to be 
an answer, a jiu-jitsu move that embraces the facts as they are, and turns what could be a problem 
into an advantage.

The bigger your team is, the more status updates you have, which makes your job harder. 
However the larger your team is, the more minds and hands are at your service to keep
 track of it all. As with many other things in management, the answer is in delegation. Work out a
 setting where instead of you being the hub and bottleneck of all project updates, pass the role of the
 hub to a tool, like a collaborative planning software or a board on the wall (well, I don't really 
recommend writing on physical walls in the era of smartphones and global teams, but I had to give you 
the choice, right?). So now, with that central hub available to all team members 24x7, if a person has
 an update, they don't have to pass it through you. Instead, the person can deliver it directly to the hub 
and others have direct access to this latest info, for when they need it. You still need to keep an eye 
on work progress, as well as coordinate, lead and teach, but leading and doing everything yourself are 
very different roles. The former is a critical factor in project success, and the latter is a bottleneck to all
 and a stress-generating machine to you.


Delegating planning to your team 
members has a powerful effect on the
psychological 
side. If the deadlines
weren't imposed by the manager,
 but the employee set them on his 
own, he naturally feels more 
responsibility and more motivation
 for getting it done on time.



Now, as with many other great things in life, it's easier said than done. Collaborative planning not only 
requires you to change your habits, but also the habits of your team. A team habit that is essential for 
collaborative planning is the culture of sharing. For more detailed insights into how to build this culture, 
check out my recent post dedicated to this topic. Also, if you are looking for some tips on how to i
ntroduce a new habit to your team, there was a post about that, as well. 

If you have adopted the centralized hub for planning, but your plans are still outdated, the problem is
 either with the tool or with its adoption amongst your team. You could use some jiu-jitsu in this area as 
well - instead of fighting with existing habits, you can sometimes leverage them in a creative way. 
For example, at Wrike we built convenient email add-ons that let your team update tasks right from
 Outlook/Mac Mail/Gmail. This uses email to your (and everyone's) benefit and helps with keeping
 project planning up-to-date. Another example of a creative approach is turning your "project hub" 
from a passive store for information into an acting agent (now you see why software is better than walls)
 - it can ping your team when they need to work on something, it can generate reports for you, it can 
even buzz a mobile phone or send a message when something interesting has changed. 
That does not just save your time, but it also helps to engage everyone

What are your thoughts? What other productivity enemies did you face in your team and how did you
 fight them off?

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